Terms of Service
If you purchase the services of Story Reviewers (henceforth “services”), you agree to comply with the following conditions and terms of service for clients, which govern Story Reviewer’s relationship with you, the client, in relation to this website.
The term ‘Story Reviewers’ or ‘us’ or ‘we’ or ‘our’ refers to the Canadian company Story Reviewers as the owner of the website ‘StoryReviewers.com’ whose office is in Kitchener, ON.
The term ‘editor’, ‘reader’, ‘reviewer’, ‘proofreader’ or ‘ the team at Story Reviewers’ refers to Story Reviewers as the provider of the services to our clients through our website.
The term ‘client’ or ‘clients’ refers to the client(s) of our services.
The term ‘content’, ‘document’, ‘draft’, ‘text’ or ‘manuscript’ refers to any written material sent to Story Reviewers to be serviced (including for editing, proofreading, book reviews, and quality checks).
The term ‘final product,’ ‘final manuscript,’ or ‘review’ refers to the text that has been prepared by Story Reviewers as a product for the client(s).
The term ‘reviewing’, ‘proofreading’ or ‘editing’ refers to the work done by Story Reviewers.
The use of this website is subject to the following terms of use:
- Services and payments
Story Reviewers is a real-time service that delivers professional Book Reviews and/or edits in order to boost the exposure of a client’s work. It is essential to us that clients know what to expect, and we know what to deliver.
After purchasing a service of Story Reviewers, clients will be asked to e-mail their manuscript or book in its entirety, the way it is intended to be published. Story Reviewers then completes the appropriate services and delivers the finished product(s) back to the client. The client retains all rights to their work, as well as the Book Review. Depending on services rendered, Story Reviewers may continue to promote a new client, with their permission.
- Delivery and deadlines
All dates and times provided for the delivery of the document or text are estimates. Timelines may change as needed for unforeseen circumstances. The client and Story Reviewers will set a mutually agreed deadline. Any project delays will be communicated. Story Reviewers cannot be held liable after final delivery of the service to the client.
- The Story Reviewers Reviewer’s code of ethics
Story Reviewers reviewers adhere to a high ethical standard. That means they always strive to provide the highest standard of service, offering educated and well-considered reviews and edits, and responding quickly, clearly, and courteously to client queries and concerns.
Story Reviewers editors will only accept jobs they believe to be within their sphere of competence. If on closer examination an editor or reviewer finds he or she does not have the skills or knowledge needed to complete a job to the highest standard, the editor or reviewer will redistribute the job to another editor or reviewer; if this is not sufficient, or if the quality of the manuscript does not adhere to our standards, the manuscript will be returned to the client and 75% of any payments processed will be refunded to the client.
A Story Reviewers reviewer may refuse to edit material he or she finds personally offensive for any reason. Once he or she has accepted a job, however, the reviewer must provide the highest level of service, regardless of his or her feelings about the ideas presented in the work. At no time will a Story Reviewers reviewer insert his or her beliefs into the author’s work, by modifying text or through marginal comments, or offer commentary that is argumentative or denigrating to the work.
Some kinds of work are by nature outside our ethical code. Story Reviewers will not:
Provide content editing on university or school assignments, though they will happily provide a light-handed standard edit.
Provide support for materials that are clearly intended to be deceptive or fraudulent or that appear to be intended to support illegal activities.
- The client’s right to refuse the product
When services have been delivered to the client, the client has two days from the next business day to evaluate, accept or claim a re-edit.
If the text is sent back to Story Reviewers for re-editing because the client is unhappy with the original work, Story Reviewers will re-edit the text at a cost equal to 50% of the original service fee paid by the client. This fee will be incurred on all subsequent re-edits in perpetuity. The re-edit fee must be paid in full before work can commence.
Story Reviewers does not give full refunds.
- Recruiting reviewers for Story Reviewers & Editors Club Subscriptions
In recruiting reviewers and copy-editors for Story Reviewers, we may make use of a series of tests to determine reviewers’ proficiency in grammar and spelling, command of English, ability to spot inconsistencies, and awareness of ambiguities and textual structure. Also, we ask for and check editors’ and reviewers’ credentials, including their professional experience, formal qualifications and training. The tests are copyrighted by Story Reviewers and must not be distributed by any means or in any form.
More information on the Story Reviewers Editors Club, and its requirements, can be found on this page: https://storyreviewers.com/make-money-reading/#details.
- Confidentiality
Story Reviewers acknowledge that reviewers and editors may be privy to confidential information in the form of sensitive or unpublished material. To ensure client confidentiality, all Story Reviewers reviewers and editors agree to work under a non-disclosure agreement.
- Liability
Though we strive to provide an excellent service with an outstanding product, we will in no way be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, Story Reviewers takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
- Agreement
These Terms of Service constitute an agreement between you and Story Reviewers that you are agreeing to comply with our terms of service, which govern Story Reviewers’s relationship with you in relation to this website and its services.
- Governing law and venue
This agreement is governed by local and Federal law of Canada.
Any dispute arising out of or in connection with this agreement, including any disputes regarding its existence, validity or termination, will be settled by local and Federal law.
- Contact
If you have any questions or concerns about these Terms of Service, contact us at info@storyreviewers.com.
